Help & support
We keep the door open
Site questions, merch orders, or community guidelines — find quick answers or reach us directly.
Common questions
Why can't I sign in?
Sign-in uses Supabase Auth (Google OAuth). Make sure cookies are allowed and try again. If the issue persists, check the Supabase dashboard for your project status.
How do I set a forum username?
After signing in, visit the forum and you'll be prompted to pick a username. It must be 3–24 characters — letters, numbers, and underscores only.
Where do I track my order?
Merch orders are fulfilled through Fourthwall. Check your confirmation email or visit your Fourthwall order page directly.
Where does intel on the site come from?
Rumor cards on the Intel page are curated by the team in Admin → Intel before they go live. We do not run a public tip inbox.